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Terms of Service

Terms of service

Terms and Conditions

Bournemouth Avionics

The following terms and conditions will apply between you and Bournemouth Avionics Ltd (us, we) for the purchase of any item. These terms do not affect your statutory rights.

Our Contact Details

This website is owned by Bournemouth Avionics Ltd, a company registered in England and Wales. Company No: 05194734.

Registered office:

The Parade Petersfield Road, Whitehill, Bordon, Hampshire, GU35 9AR.

Trading address:

3-5 Meteor Way, Lee On Solent Airfield, Lee On Solent, Hampshire, PO13 9FU

VAT registered number #.

Telephone: 023 9229 9357

If you have any questions regarding this site, you may contact us either by e-mail at or via the contact form on the contact page.

Normal business hours are 09:00-17:00 UK Time, Monday-Saturday, excluding UK public holidays.

Acceptance of Terms and Conditions

By ordering a product from Bournemouth Avionics you accept these terms and conditions. These terms and conditions are subject to change at any time.


The products, descriptions, and prices shown on this website constitute an “invitation to treat”, consequently all orders are subject to acceptance and product availability.
Orders placed through this website, whether payment is made at the time of order or not, are subject to confirmation of acceptance by Bournemouth Avionics. Up to the point of acceptance orders placed through the online ordering, the facility should not be interpreted as contractually binding on either party. Automated system acknowledgements of receipt of the order, confirmation of order, or receipt of payment, do not constitute acceptance of the order by Bournemouth Avionics.

Some products are subject to limitations on sale or supply. These may include but are not limited to manufacturer restrictions, the compulsory supply of additional custom installation equipment or materials, statutory or regulatory restrictions. Where such restrictions involve an additional cost, we will advise you of the applicable costs before acceptance.

Dispatch of your order at the prices shown on the website will in all cases constitute formal acceptance of the order by us in the absence of any other acceptance.

Our Contract

A legally binding contract between you and Bournemouth Avionics will be formed when your order is dispatched or collected. If your order is only partially dispatched, the contract will only apply to the goods dispatched. The products that have not been dispatched will not form part of this contract with you until they are dispatched.

Although Bournemouth Avionics endeavour to ensure prices on this website are correct, Bournemouth Avionics reserve the right to change prices without prior notice. In the event of any change e.g. in price or expected delivery date between completion of your order and dispatch, Bournemouth Avionics shall inform you by e-mail and you shall at that point have the right to either (a) accept the change, in which case your reply will represent a new offer which Bournemouth Avionics will accept upon dispatch, or (b) reject the change, in which case your reply will represent a withdrawal of your order or the remaining part of your order.

Product Substitution

In the event of a product becoming unavailable, no alternative product will be substituted by Bournemouth Avionics without your prior agreement. Bournemouth Avionics shall inform you of any suitable substitute product and you shall at that point have the right to either (a) accept the substitution, in which case your reply will represent a new offer which Bournemouth Avionics will accept upon dispatch, or (b) reject the change, in which case your reply will represent a withdrawal of your order or the remaining part of your order.

Delivery Times and Charges

Orders are usually dispatched within 7 to 14 days of receipt of order. If Bournemouth Avionics do not have the item you have ordered in stock you will be advised of the estimated delivery time.
Orders for delivery to mainland UK are chargeable at the rates shown below and will be shipped by the most appropriate method selected by Bournemouth Avionics. Express delivery may be arranged by quotation.

# Rates

Orders to overseas or non-mainland destinations are by quotation - please email us.


Prices shown on this site are inclusive of UK VAT at the prevailing rate.

Orders for shipping to destinations outside the UK including the EU are supplied without UK VAT. UK VAT will be deducted during the checkout process.

Goods may be subject to national VAT and or import duties at the point of import or delivery. It is the responsibility of the customer to determine the local rate of import tax and pay local taxes to their local authorities in accordance with local tax rules. 


Bournemouth Avionics accept payment by debit or credit cards, PayPal, bank transfer/internet banking and cheques made payable to Bournemouth Avionics Ltd.

All orders must be paid for prior to dispatch.

All credit and charge card payments are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to Bournemouth Avionics, your order will not be accepted and Bournemouth Avionics will not be liable for any delay or non-delivery.

Orders paid for by any other means cheque will not be dispatched until Bournemouth Avionics receive confirmation of receipt of funds or cheque clearance.

Cancellation and Returns Policy

This returns policy does not affect your statutory right to cancel but is separate and additional to your statutory right.

Notice of Your Statutory Right to Cancel

You have the right to cancel the purchase of any item from the time it is ordered to within seven working days of delivery (starting the day after you receive the goods). This is a UK statutory right.

Should you exercise your statutory right to cancel the contract Bournemouth Avionics will refund the price you have paid for the goods and standard delivery, but not any additional service provided by Bournemouth Avionics, such as the custom manufacture or assembly of wiring or other installation parts or special packing or a special delivery service.

You are under a duty to take reasonable care of the goods, which means you are responsible for maintaining the goods in the same condition in which they were received. If the item is not in the same condition as delivered, this may affect your statutory right to cancel.

How to cancel

To cancel an order, please send a request to cancel the order in writing, by either e-mail or post, stating the reasons for your cancellation of the order or return.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or the item is faulty. If we do not receive the goods back from you, we may arrange for collection of the item from you and charge the cost of collection to you.

After the cancellation of the order, we will refund the relevant part of the purchase price for that item to you as soon as possible after the return of the goods, and within a maximum period of 30 days from cancellation.

Refunds will be made by the same method of payment as the original payment. Bournemouth Avionics will not be responsible for any delays arising from the banking system in the crediting of refunds to cardholder accounts.


Should there be a fault with the product we will replace it free of charge and refund the postage you incurred up to a maximum of £10.00. Wear and tear is not covered under this warranty.

Force majeure

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so, or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control.

Your undertakings and warranties

You warrant that the information given on your order form is complete and accurate.

Limitation of Liability

Although Bournemouth Avionics take every care to ensure accuracy, Bournemouth Avionics makes no warranties as to the accuracy of the information on the website. The extent of the liability of Bournemouth Avionics for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction.


All artwork, pictures, products, content, designs, text, images and website code shown or otherwise used in this site is protected by copyright. No part of this website may be reproduced either in part or full without the explicit written permission of the relevant copyright owners.

Invalidity of Terms and Condition

If for any reason part of these terms and conditions is unenforceable, the validity of the remaining terms and conditions shall not be affected.
Governing Law and Jurisdiction

Contracts between you and Bournemouth Avionics Ltd shall be governed by English Law and you and Bournemouth Avionics submit to the exclusive jurisdiction of the English courts.

What our clients say...

Absolutely fantastic service. Really wanted my delivery for Christmas and the extra effort Bournemouth Avionics went to to get this to me was way beyond they level of service expected. Pricing was also the best by far. Highly recommended.

Installed a new radio and I took the opportunity to a shuffle of the radio stack to make things a bit neater. They were very friendly and helpful with the project - and completed it on time, to the price quoted and without any problems.